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OSMV Contact Center

For inquiries, contact the OSMV Citizen and Stakeholder Communications System:

Monday – Sunday: 8:00 A.M. – 5:00 P.M. (except holidays)
[email protected]
(+632) 7791.3267
12/F 387 by Filinvest Land, Sen. Gil J. Puyat Avenue, Barangay Bel-Air, Makati City 1200

Appointment

To ensure proper assistance, kindly send an email to [email protected] to schedule an appointment in advance.
Standards Unit

Vape manufacturers, importers, retailers and/or distributors may send inquiries to the Standards Unit: [email protected] or call (+632) 7791.3124.
Communications Unit

To report violations related to RA11900, email the Communications Unit through [email protected].
Consumer Care

For consumer complaints about vape products, register and login your complaints at the DTI Consumer Care System:ConsumerCare.dti.gov.ph.

Services

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